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Epicor|CRS Announces Expanded International Capabilities and Support PDF Print E-mail
Epicor|CRS Announces Expanded International Capabilities and Support
NRF Annual Convention 2008
Booth 1443

NEW YORK--Epicor|CRS, the Retail Solutions Division of Epicor Software Corporation (NASDAQ: EPIC) a leading provider of enterprise business software solutions to the midmarket and Global 1000 companies today announced new capabilities and expanded support to service its growing base of international customers.

Widely known for its impressive scalability and adaptability, CRS RetailStore, Epicor|CRSs powerful point-of-sale (POS) solution, now offers key capabilities to support the needs of retailers doing business internationally. Additionally, Epicor plans to expand its Bracknell, UK office, and also add a new professional services and support center in Malaysia to support the requirements of its growing list of international retail customers.

As a result of the companys acquisition by parent company Epicor Software in late 2005, Epicor|CRS has benefited from a greatly expanded infrastructure and global presence, providing a strong platform for expansion into rapidly growing international retail markets such as Central and Eastern Europe and Asia Pacific.

Our customer base is expanding outside the US, and so must our products and services, said Lynne Davidson, general manager for Epicor|CRS, referencing several new Epicor|CRS international customers such as Claires in the UK, and Wing Tai and Challenger Technologies Limited in Singapore. We will continue to expand in the global retail market by leveraging our international business savvy and global footprint, as well as our extensive retail experience. Continuing to support our customers business growth and expanding into emerging markets is important to us and is a focus now and in the future.

To service its growing list of international retail customers, over the past year Epicor|CRS has engineered its POS product to support global market requirements. The latest version of RetailStore RetailStore 3.1, released in Q3 2007 supports French Canadian, Italian, French, and Spanish languages. RetailStore 3.1 handles capturing customer data for multiple country formats and supports multiple currency denominations and rounding. Additionally, the solution is compliant with the Unicode standard for engineering software that works across multiple regions, countries, languages, alphabets, and scripts. And in early 2008, RetailStore is slated to support Unicode for the Japanese and Chinese markets.

To further support its international retail customers, Epicor is continuing to grow and leverage its UK office located in Bracknell, as its implementation and support services hub. The companys EMEA consulting team also grew considerably in 2007, opening additional offices in Slovakia, South Africa, Kenya and India, as well as an office in Egypt, operated jointly with consulting partner IDTA. As mentioned previously, the company plans to extend its Center of Excellence in Malaysia, which will provide implementation, training and help desk and support services, as well as maintenance, disaster recovery, and support for new store openings.

Additionally, and in yet another move to strengthen and enhance Epicors retail presence outside of the US, Epicor announced last month that it has reached agreement on the terms of a recommended acquisition of UK-based NSB Retail Systems PLC, a global provider of software solutions and services for the specialty retail market. This acquisition, which is subject to NSB shareholder and regulatory approval, is expected to complete on or around February 8, 2008.

About Epicor|CRS

Epicor|CRS the Retail Solutions Division of Epicor Software Corporation provides retail management software, hardware, and services to help its customers drive sales, improve customer service, and reduce operating costs, all with more ease and flexibility. Epicor|CRS is a trusted leader in the retail industry. Epicor|CRS customers include leading retailers, such as Aéropostale, American Eagle Outfitters, Ann Taylor, Cache, Chicos, Coach, Eileen Fisher, Factory Connection, Foot Locker, GNC, J.Crew, Stage Stores, Trans World Entertainment, Tuesday Morning, Inc., Yankee Candle Company and Zumiez, among others. Epicor|CRS employs more than 360 employees based in Newburgh, N.Y., with regional offices in Seattle, Wash., and Bracknell, U.K. For more information, please visit www.crsretail.epicor.com, or call 845-567-1234.

About Epicor Software Corporation

Epicor is a global leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and professional services automation (PSA) software solutions to midmarket companies and divisions of the Global 1000. Founded in 1984, Epicor serves over 20,000 customers in more than 140 countries, providing solutions in over 30 languages. Employing innovative service-oriented architecture (SOA) and Web services technology, Epicor delivers end-to-end, industry-specific solutions for manufacturing, distribution, retail, hospitality and services that enable companies to drive increased efficiency, improve performance and build competitive advantage. Epicor solutions provide the scalability and flexibility to meet today's business challenges, while empowering enterprises for even greater success tomorrow. Epicor offers a comprehensive range of services with its solutions, providing a single point of accountability to promote rapid return on investment and low total cost of ownership. Epicors worldwide headquarters are located in Irvine, Calif., with offices and affiliates around the world. For more information, visit www.epicor.com.

 
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