Wal-Mart Financial Services Presents “Supplier of the Year” Award to N.E.W. Customer Service Companies, Inc.

STERLING, Va.--N.E.W. Customer Service Companies, Inc. (NEW), the nation’s leading provider of extended service plans, buyer protection services, and product support for businesses and consumers, was honored as “Supplier of the Year” by Wal-Mart Financial Services. This award was presented to NEW chairman and founder Fred Schaufeld and president and CEO Tony Nader by Jane Thompson, president of Wal-Mart Financial Services, senior vice president of Wal-Mart Stores, during the Wal-Mart Supplier Summit Meeting held Jan. 28.

In presenting this distinguished award, Wal-Mart Financial Services looked to recognize a supplier that performed at an elevated level in all areas, including product innovation, support of their culture, dedicated people resources, value, customer service, marketing, customer acquisition and meeting their overall objectives.

During the award presentation, Thompson commented on the longevity of the relationship, the value the Product Care Plan provides their customers, the focus on customer service, the responsiveness of the NEW team and the growth of the program.

The news of the award was greeted with pride at NEW’s headquarters and call centers.

“On behalf of all our employees, we are deeply honored to be the recipient of this award,” said Tony Nader, NEW president and CEO. “This award is a testament to the outstanding team that supports the program and the close partnership we have developed with Wal-Mart. We look forward to the future, as together we continue to bring additional value to the Product Care Plan offering and enhance the product ownership experience.”

NEW has been part of the Wal-Mart Stores family since 1991 when the company began offering service agreements to Sam’s Club members. In 2003, NEW expanded this relationship and began offering Product Care Plans online at walmart.com and in 2005 Product Care Plans were brought to their stores. Last year, Wal-Mart presented NEW with a Customer Service award recognizing it for the outstanding service Wal-Mart customers receive through NEW’s dedicated customer contact center.

About N.E.W. Customer Service Companies, Inc. (NEW)

NEW is the leading provider of extended service plans, buyer protection services and product support, providing coverage to more than 100 million consumers worldwide. Founded in 1983, with headquarters in Sterling, Va., NEW provides award-winning post-sale consumer care for leading retailers, consumer service providers, wireless carriers and financial services firms. For more information, please visit NEW at www.newcorp.com or call 1-800 WHAT’S NEW (1-800-942-8763).